Privacy Policy

Frontline Etch (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

When you visit our website, we may collect certain information about your device and interaction with the site. Additionally, we collect information necessary to process orders and provide customer support.

When you make a purchase or attempt to make a purchase, we may collect the following information:

• Name
   
• Billing and shipping address
   
• Email address
   
• Phone number
   
• Payment information (processed securely through our payment provider)
   
• Custom engraving details or personalization information submitted with an order
   

When you browse our website, we may automatically collect certain information including:

• IP address
   
• Browser type and device information
   
• Pages visited and time spent on the site
   
• Referring website or search terms
   

This information helps us improve our website and customer experience.

We use the information we collect to:

• Process and fulfill orders
   
• Communicate with you about your purchase
   
• Provide customer support
   
• Personalize custom engraved products
   
• Improve our website, services, and product offerings
   
• Prevent fraud and maintain website security
   

We only share your information with trusted third parties necessary to operate our business, including:

• Payment processors
   
• Shipping carriers
   
• E-commerce platform providers
   
• Website analytics providers
   

These third parties only receive the information necessary to perform their services.

We do not sell or rent your personal information to third parties.

Our website may use cookies and similar technologies to:

• Improve website performance
   
• Analyze website traffic
   
• Remember your preferences
   
• Provide a better browsing experience
   

You can control cookie settings through your browser.

We retain order information for our business records unless and until you request that we delete this information, unless retention is required by law.

Depending on your location, you may have the right to:

• Request access to personal information we hold about you
   
• Request correction of inaccurate information
   
• Request deletion of your personal information
   

To exercise these rights, please contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is completely secure.

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons.

If you have questions about this Privacy Policy or your personal information, please contact us.